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to Kanda River Limited
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IT Consulting & Coaching
Straight talk and advice to top management
Standing in the middle, a business person who speaks IT, and technologist who understands business
Buzzword and B.S. avoidance
Skilled Technologist
Programming and web application development background (HTML, PERL, Javascript, BASIC);
able to communicate with programmers
Power user of wide array of software and enterprise systems; networking skills
CTO & CIO level; knows more than most people in most IT departments
Expert at troubleshooting and debugging
IT architecture & system integration
Can dissect messy “spaghetti” systems and do best-practice re-design
Passion about end-to-end system integration and reduction of manual work
Software and system development
RFP and vendor selection
Specification writing
Vendor management & outsourcing
Testing and QA
IT Governance, Service Management & ITIL best practice
Support Plan
Service Desk
SLA
Incident Management
Release Management
Security Management
Infrastructure Mangament
Business Process Re-engineering
Skilled business analyst
Facile business process mapper
Excellent communicator with diverse teams
Champion of increasing productivity by reducing meaningless manual labor so employees can do more
value-add work (decreasing overtime and increasing morale) System localization/internationalization
System localization/internationalization
Soup-to-nuts localization for Asian (or any) markets
Unicode and “double-byte” expert who can actually read the Chinese characters